Enterprise Rent-A-Car Complaint - Enterprise Dent Scam
TEXAS -- My insurance company made a reservation with Enterprise rent a car in Texas while my car was in the shop for repairs. I went thru hell bc did not have a credit card just a debit car. Waited till almost dark to rent the car bc the debit card situation. I really wanted to leave and they was eager to rent me the car. They convinced me to stay. Bad decision did a quick check on the rental car it was almost dark. They knew I was on a hurry to drop off my own car for repairs, bc their delayed I checked the car it was almost dark took the rental car when returned, I was surprise they found a slighly dent hard to notice even in day light. I took all precautions specially after a hit an run I had in a parking about one week ago. Its just not possible that happened while I had the car. I was told it was considarable and significant damage and I was responsable for it. Asked the representative if I was responsable for the other dent and a scratch I did not notice either when checked the car, no those were there but to see dent was not. It was a hard to notice dent. My friend who took me there saw the dent from distance and laugh at me he could just not see the dent either. This is a scam. I see hundreds of people with the same situation and enterpraise have not do nothing to correct it. If it did happen while I was in my possesion believe me I would assume responsabilities and pay for the damage. Stay way!