Lowe's Complaint - Didn't stand by warranty that they sold on carpeting
DAVENPORT, IOWA -- We purchased carpeting and within 3 months some of the threads pulled up. It started to resemble shag carpeting. We have been dealing with Lowe's for 3 months trying to get some satisfaction. We have been given the run around by them. They supposedly have contacted the manufacturer and the district manager, and other levels of managers but no one has contacted us. We did submit pictures per their request but after 3 months of back and forth no one has come to look at it nor has anything been done to warranty the product. We will NEVER shop at this store again. Mohawk carpeting is crap. Our prior carpeting we had for 19 yrs and never had the problem we have had after a few months. Ridiculous considering we paid $1500. for one room.