Tile Outlet of Tucson Complaint - Poor consumer support

Review by Rufus5 on 2010-12-14
TUCSON, ARIZONA -- Tile Outlet of Tucson sold granite countertop to me and stated that it would stand up to hot pans, plates, etc. Not a problem! I placed a hot pan on it and it cracked. They sent the original installer to assess the problem and attempt to repair it. It was repaired, but with an obvious crack line. Further attempts to get Tile Outlet to replace the apparently defective countertop section were met with "That is not our problem" from the manager of that store.
Obviously, Tile Outlet of Tucson does not back up their products.

Capitalism at its best. LET THE CONSUMER BEWARE!

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