Medco Health Complaint - Pan - mail order customer service
LAS VEGAS, NEVADA -- Medco sucks. I work there, I know. I call to get a prescription fax sent to my doctor, and I go through 3 reps, all of whom tell me Medco can't send the fax because the drug is "controlled." But it is a C3, and so it can be faxed. I send faxes for all controlled meds other than C1 and C2, unless state law forbids it.
And 2 of the 3 I spoke with hardly spoke English.