Platinum Auto Body Inc Complaint - Try, Try and Try again to get it right

Review by Clements on 2010-12-15
STERLING, VIRGINIA -- After my wife hit a deer our van was in Platinum Auto Body for repairs. They had the car about a week which was OK but when I picked it up I noticed some of the rubber strips under the hood were about to fall off. I complained and they took it in the shop and fixed it. On the way out of the parking lot I noticed the windshield wipers made a loud noise. They took it back in the shop and fixed it. I then noticed the paint had run on the driver's side door but went on anyway. I discovered on the way home the A/C did not work. I made an appointment and took the van back. They fixed the A/C and buffed out the run and left rubbing compound all over the door. They finally got the job right but it took them 3 "do overs". Pretty sloppy work for a Nation Wide Insurance "Blue Ribbon" service center.
Comments:1 Replies - Latest reply on 2010-12-15
Posted by Alain on 2010-12-15:
It does seem pretty sloppy, but the good news is they finally got it right, I guess.

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