Empire Carpet Complaint - Buyer Beware!!!!! - Carpeting
This company will schedule your free consultation immediately. However, the installer called 5 times to to confirm that he was coming. He came finally 45 mins. late. my scheduled appointment 11-1pm. My husband scheduled an installation for the following week but after reading the reviews and the outrageous pricing!!! I called customer service to cancel I was transferred to 3 Different People with the pressure to keep the appt. They even offered a $100.00 price deduction to help me. (impressive). The sales representative proceeded to tell me that I scheduled the free appt. (i guess this was a guilt trip he wanted me to take) and He was only trying to Help me.
I will never use them. BUYER BEWARE
Pushy sales rep, late sales representative