Avoid Whirlpool Duet
Whirlpool Duet - Complaint
Two weeks after purchase, the door gasket failed and water flooded my laundry room. After waiting a week for a repairman, he advised me that he would need to order the part. Another week passed and the repair service notified me that the part would not be available for another two weeks. I contacted Whirlpool and they basically said "tough luck". No allowance for the expense/inconvenience of laundromat and completely unwilling to replace a unit they were unable to repair in a timely fashion. We tried to return the washer to the retailer and Whirlpool lied and told them we refused warranty service.
I am extremely unhappy with both the product and Whirlpool warranty and customer support. Will never purchase another Whirlpool product again.