21St Century Auto Group Complaint - Beware of crooks at 21St Century
SPRINGFIELD, NEW JERSEY -- Be careful people do not go to this place they are a bunch of crooks not a single website has a good review about them! They look for people that know nothing about buying a car and once they know that for a fact they will tear you a new one. I have been to the place a few times after my mother purchased a car from them she was yelled at by the owner ( yes I almost lost my cool and cracked him in the head.
My mother was promised a Free transmission oil change she got it after waiting in the garage with mechanics for nearly 10 hours! The guy that was doing the work was not a mechanic at all but just a driver that just came to US and knew nothing about cars. One would think not a big deal you waited 10 hours deal with it... here comes the best part my mother gets her 1st car payment she was supposed to be paying $350 per month and her bill was for guess what ? $750!!!!!!!!!!!!!!! We wight away went back to the place to speak to the owner thinking there was a mistake. It took us about 5 hours to get to speak to him he was always " Very Busy" please note that on the day of getting the car he was ready to see us with in 1 minute. Once again we ware sitting in front of Dmitry Zeldin the Owner of the company, we told him what is going on 1st we have bad service with the mechanics and now our payment is off by more than double. He looked over paper work and said he does not remember telling us that price. It would be ok if we got a BMW M3 for 750 a month but no we got a CAMRY people a used Camry with 60k miles that will be costing us more than 2 brand new ones! Some might think oh bad credit!...
No credit score was in upper 700's. We then went to the police department to see if we can make a complaint, we ware told by the officer we are just waisting our time.
We are lost what can we do!? we called our lawyer guess what the answer was! It will cost you 2 much money to sue someone as Rich and connected as Owner of 21 Century. Mo mother was robbed and there is nothing we could do to get the ^%^$$ closed down. So people please do your research before you visit any dealership, sad part is many people that 21st century robs don't know their credit score, have never purchased a car from a dealership and don't use a computer to read reviews. 21st century cause my family a lot of stress and money issues and I hope that our gullible mistake will not be repeated by other. I hope karma takes care of Dmitry Zeldin and his stealerhip.