Toyota Motor Corporation Complaint - Tired of Being Told It's Normal
I purchased my 2008 Toyota Prius in April 5th of 2010. The first problem that I noticed with the vehicle is with the gas tank in-tank bladder. The vehicle is difficult to fill up with fuel, when attempting to fuel the vehicle the fuel nozzle keeps clicking right off from the beginning. I adjust the nozzle so that it can pump, but I have to fill it up very slowly to get a full tank. In a couple of occasions it has gushed fuel out of the gas tank when it is done fueling. I don't believe that this is normal. Also it is hard to know how much fuel is left in the gas tank because of the in-tank bladder. Now Toyota tells me that this problem has been fixed by not having an in-tank bladder on the '10 and '11 Prius's but they said that they will not make the repair retroactive to cover the older Prius vehicles that are having this problem. By making this change on the newer vehicles they have admitted that their is a problem. The problem I am having with the traction control system is that when I am on a snowy road, even if I have snow tires on the vehicle, when the system engages it simply cuts out the engine completely making you come to a full stop in the middle of traffic. To me that is an accident waiting to happen, especially when this problem happens there are no brake lights that come on to warn the driver behind me. I have owned many vehicles with traction control and have never had the problems I am having with this Toyota pile of manure. When a Traction Control System in good working order is activated, the vehicle applies the ABS and cuts back on the throttle in order to achieve traction, but it does not come to a full stop. I would like Toyota Motor Corporation to either refund my purchase of the vehicle or trade me out of my present vehicle (without me ending up in the losing end of the deal) into another Toyota vehicle that is not a hybrid. I will make Toyota this promise, if they respond negatively, I will make sure that every newspaper willing to print my story will do so. I am a business entrepreneur and I will make sure that everyone I come in contact with will know that Toyota Motor Corporation is not to be trusted, that they are aware of the problems plaguing the Prius model and refuse to do anything about. Toyota may be a large corporation, and because of that they may think they can step on the little people like myself and get away with it. Let me repeat myself, I used to be a service advisor for the Infiniti car line. I am very well versed on the systems that most vehicles have and I can tell you that the way the traction control system is operating on my vehicle is not "normal" like Toyota says it is. I will speak with any newspaper agency that is willing to print my story and I will make sure that other people with the same problems read it and know that it's time to stand up to Toyota and make them responsible for their serious lack of testing on their product.
Samuel J Zbinden