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Skullcandy Informative - A Great Warranty on a Crap Product - headphones
headphones
I spent $9 on my first pair of Skullcandy earbuds and loved them. I got another pair for my birthday. One pair broke (the sound went out in one ear and then the other), so I sent them in for a replacement pair. They replaced them without delay. Then the other pair broke. I didn't send them in right away but then my new/replacement pair broke too. So I sent both sets of headphones in and they gave me store credit on their website plus shipping and handling (after I asked for it). Not bad right?
Well, then both replacement pairs lasted about 4 months (3 months for one pair, and 1 month for the other). Awesome. So I sent them in and got online credit plus shipping and handling (like $53.00 total). I ordered one pair of their top-of-the-line earbuds...the lasted ONE SINGLE DAY out of the package.
I got some over-the-ear headphones as a gift...broken in 2 months from my "heavy" listening.
I am not hard on headphones. I wear them while at work, sitting down, to listen to audiobooks (cause I'm way hardcore). So I asked around and everyone I have talked to has had the same experience. So I asked some more and found out from a former investor in the company that Skullcandy buys their headphones from southeast Asia somewhere for about $2 and then has their label put on them.
Skullcandy makes a total crap product that looks way cool. But they back it up by replacing defective stuff. So if you've got the patience to be eternally returning your broken headphones, and you get a good rotation going (like I have), you might not be disappointed. If you just want a good product, go with someone else.
Well, then both replacement pairs lasted about 4 months (3 months for one pair, and 1 month for the other). Awesome. So I sent them in and got online credit plus shipping and handling (like $53.00 total). I ordered one pair of their top-of-the-line earbuds...the lasted ONE SINGLE DAY out of the package.
I got some over-the-ear headphones as a gift...broken in 2 months from my "heavy" listening.
I am not hard on headphones. I wear them while at work, sitting down, to listen to audiobooks (cause I'm way hardcore). So I asked around and everyone I have talked to has had the same experience. So I asked some more and found out from a former investor in the company that Skullcandy buys their headphones from southeast Asia somewhere for about $2 and then has their label put on them.
Skullcandy makes a total crap product that looks way cool. But they back it up by replacing defective stuff. So if you've got the patience to be eternally returning your broken headphones, and you get a good rotation going (like I have), you might not be disappointed. If you just want a good product, go with someone else.
Comments:
Posted by Taylorh2 on 2010-12-17:
I'm not sure what type of quality you expected for $9.00?
Posted by bluediamond98 on 2010-12-17:
I buy earphones at the Dollar Store because that is what they are worth. A good set costs about $75+. When I pay less than that, I don't expect much from them and they always oblige. I am glad they at least stood behind their product and replaced them for you.
Posted by Taylorh2 on 2010-12-17:
Was going to say in my first post that $9.00 headphone are what you can get at the dollar store, without the markup.
Posted by GenuineNerd on 2010-12-17:
I have been happy with Philips earbuds. With Skullcandy, you're basically paying for the name, which they slapped on a cheap pair of earbuds/headphones. Although pricey (about $30 or so), OEM Apple iPod earbuds are great as well.
Posted by Ytropious on 2010-12-18:
Wrote a review about my skullcandy experience. You are correct, the headphones themselves are CHEAPO and break easily with no provocation. My warranty replacement was not as smooth as yours either.
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