Quest Diagnostics Complaint - Ship of Fools
FAIRFAX, VIRGINIA -- Quest Diagnostics is administratively incompetent. Trying to get a copy of my blood work results provided to me is like pulling teeth. In February, I had my doctor's permission but was told it was unnecessary and it was denied because I needed to fill out an additional Quest patient permission form. So I asked for the form. They didn't have copies available (DUH!) so I had corporate mail me some for next time. Fast forward to today, 12/17/2010...Thus with another blood work request, I had the additional Quest form completed and ready to go. The employee told me she never had seen the form before and took it to a supervisor. She came back and said the form is not one they use and that I needed the doctor's permission for a copy of my blood work. So I asked them to call the doctor in my presence. Lo and behold, the doctor's assistant immediately said no (DUH!). So I fired Quest and my doctor, Massoud Saberinia, who I've seen for many years, on the spot and walked out.