VitaGlo Complaint - Selling Expired Food Products - Protein cookie
Protein cookie - Complaint
SYRACUSE, NEW YORK -- This company is run at ww.vitaglo.com. The actual name of the company is DISCOUNT NATURAL FOODS and it is located in Syracuse, NY. THey are selling expired food products and/or vitamins, and then will not offer a replacement. I went through a situation in which they sold me a box of expired protein cookies. I sent a complaint e-mail to them and they sent one-line e-mails back to me. They kept asking new questions to me, and gave me the impression they would replace the product or refunt my money. They eventually told me that they would only send me a new product if I paid my own postage to send the expired product back to them. They apparently thought I would just "go away" if they asked enough stupid question, but I did not go away. They refused to send me a replacement product for an expired food item they sent to me. In my opinion, this is unsafe and inexcuseable. Do not buy products from this company, or risk getting expired products that they will not replace!