Best Buy Complaint - Best Buy? More like Best Ripoff
UNION CITY -- Best Buy should be renamed Best Ripoff, especially the store in Union City.
All four people in my queue (including me) were overcharged at the pay desk. All of us challenged the overcharge and got our money back.
My friend was purchasing a laptop and printer, and purchased a programme card at 99$. Once home, we tried to activate the card but the error message 'not activated at store' came up and calls to Best Buy proved totally useless. On returning to the store, the Customer Support was 'non existent' and the person behind the counter was more enthusiastic to pass our problem to the 'Computer Geeks' than to admit error. After nearly an hour, a new card was issued, and we made sure that it was activated at the checkout. Once home, it worked straight away! I sent two emails of complaint to BB, with no response. BB are now in the UK, but I wouldn't recommend them to anyone!