Rothrock Nissan Complaint - Diagnostic Fee
ALLENTOWN, PENNSYLVANIA -- I took my vehicle to Rothrock for a service repair. They had my vehicle for about a week and charged me almost $800 for a diagnostic fee. They did not diagnose the problem, but told me it could be this or it could be that. They wanted to replace several parts but could not guarantee that would solve the issues. I do not feel I should have been charged a diagnostic fee without diagnosing the problem. I took my vehicle to another dealer, they diagnosed the problem the same day, and replaced the part for about $1500 total.