Bosch Complaint - Bosch 12 volt drill
I purchased a bosh drill from Lowes in Columbus Ohio. paid $150.00 plus tax. model number ps20. within the first 4 months 1 of the batteries stopped taking a charge. so I purchased a battery, $50.00. less than 1 year from purchase the drill completely stopped working. took the drill to the service center for repair, was quoted a price for repair. the repair cost was more than a refurbished drill online. I have been in the construction trade all of my life, and I have never had a drill fail in less than a year. pulled the drill apart to find that the motor was completely worn out, brushes were worn down and motor was sticking and felt rough. 15 minuets later, I found the cause for the worn out motor. the final drive bearings, a cylinder shaped bearing, six of them, were worn and causing the chuck to stick and working the motor more to make the drill function. I have purchased many Bosch products in the past. a planer, jigsaw, corded drill, and others. so when I saw this drill, I purchased it right away. it was not on sale, I paid full price, seemed like a great product, how could I go wrong? usually I read reviews of anything I buy, but figured I would be safe with a Bosch product, man was I sorely wrong this time. I have owned and still do own many dewalt cordless 12 volt drills and some are over 10 years old, and work just like the day they were purchased. I thought Bosch was a safe bet to invest my money. I now face the problem, do I buy another one of the same sub standard drills, or throw it away. I now own 2 batteries and a charger that will never be used again. what a piece of junk. I feel as though Bosch corp. has stolen $200 plus dollars from me and my family. if I do not receive a response from this email, I will assume that the Bosch corp. knows all about this issue with this drill, but will not address the problem.