Alltel Complaint - Rebate Not What We Were Promised - Rebate New Phone
Rebate New Phone - Complaint
SYLVANIA, GEORGIA -- Last month my husband and I renewed our service contract & purchased 3 new cell phones at a discounted rate. We were told that we would get a rebate check for $50 for each of the phones since they all qualified for this offer. We decided to purchase these phones because of the great deal and because we thought that we would be able to use the rebate checks to pay the credit card that we put the phone purchases on. We never got rebate checks as promised. Instead we got 3 prepaid credit cards. We could not pay our credit cards with these cards and to make matters worse, the instructions that came with the card said that we would be charged fees if these cards were not used withing 90 days. This is what I call a total rip off! They lied to us! I wouldn't trust this company with a 10 foot pole!