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Global Tel Link Complaint - Crooks And Hidden Fees - Collect Calling For Inmates
Collect Calling For Inmates - Complaint
Global tel link are crooks and apparently not aware of how to run an business. This collect service allows you to place 25$ or 50$ on a account and connects you. What they don't tell you is that from that set amount 4.75$ Will be taken frm that(thats their fee)which isn't explained to you in their recording then there is a 2$ and somethimg fee for every 30min or less. Wait it gets better there is also a tax added to the amount. Furthermore if an inmate calls you and you don't pick up, and they hang up and call you right back global-tel-link charges your account as if you answered. Keep in mind that the recording tells you to accept a call you have to press 4.Not only are they charging you all types of hidden fees for using their service they charge you if you don't pick up.
Comments:
Posted by jktshff1 on 2010-12-19:
Just click on the other links provided above.
Posted by Lori on 2011-08-15:
This is still going on today. I received 2 calls and the recording never started - the inmate calling did hear the recording and waited. I did not so I hung up. They took out the full fee as it I had accepted 2 calls for the entire 15 min. call duration when in fact each call was less than 40 seconds due to no recording. That is a rip off!
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