BillMeLater Complaint - Billmelater Nightmare
I have used Billmelater religiously for the past couple of years and have really enjoyed it. But recently I have come under hard times and am now jobless (Not by choice). I missed one payment and that resulted in a $25 dollar late fee. The minimum payment which is normally only twenty dollars increased just a tad. I contacted them and of course explained my situation. I was completely penniless and their really wasn't much I could do. Fast forward two months later, two more $35.00 dollar late fees and now my minimum payment is $120! I finally received some money for Christmas and contacted them. I am routed to India or some other off shore location and am told unless I pay immediately their is nothing that can be done. I explain my situation and the lady or gentlemen, like a broken record will say, "Are you going to pay with check or by credit today?" Even after explaining the whole situation.
So, they will not lower the payment so that I can make one and get back on track. They will not remove any of the late fees (Which keep stacking up). I'm not really sure what to do. A lot of other credit companies have late-fee waiver programs for people who are unemployed or in financial hardship...but not Billmelater.
I'd like to speak to an actual person from this country who can remove the late fees and put my minimum payment back down to a reasonable and fair level. No one can make a $120 payment on Christmas money! Otherwise, I'll have to call the Office of the President of Billmelater or contact the attorney general. At this point. I don't know what to do.