Choice Home Warranty Complaint - Be Very Careful!!!! These People Have Not Been Customer Friendly to Me
We have had Choice Home Warranty for over a year and have tried to use them a two times. On a drain problem they refused service because we had installed a clean out just outside the door of our home and they said our coverage was only good within the house.
Now, on our furnace which is relatively new, they deny service because they want a written receipt for annual maintenance. They have protected themselves by legal mumbo jumbo but as a consumer, right is right and evil is evil.
It seems they make one jump through hoops which are time consuming in order to prevent timely service and honoring the warranty. I'm very unhappy. Please be advised.
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