Sovereign Bank Complaint - Sovereign Bank - RIP OFF & Complete ROBBERY
MASSACHUSETTS -- I was hit with 14 overdraft fees of $35 each in two days time. I was told when signing on to the "opt in" program, I would have the OPTION of approving a "fee" if I wanted to make a transaction. This did not happen. Because I was not informed, my small purchases while holiday shopping all incurred fees. I had a direct deposit the next day which should have taken care of any over drafts and I should have been WARNED that I would potentially have fees to my transactions. My McDonalds dinner for $7 cost me $42. My daughters book I bought her for $8 with a store coupon cost me $43. I was also told when signing on that it would approve only one or two transactions if over draft possibilities. This did not happen. I was shocked to see over $470 or so FEES and paid the bank back those fees the next day. I did not want anymore fees to incur so I paid it. The lady in the bank could credit me only $70 and that was it???? What kind of bank does that? WHere is THEIR responsibility as a bank giving you fair warning. I don't ever bounce transactions and would have NEVER made a chicken sandwich purchase KNOWING IT WOULD HAVE A FEE....outrageous and ridiculous and silly to see 14 fees? What is that? They have no responsibility at all to INFORM YOU? Even my children's bank accounts were incurring monthly $3.50 cent fees WITHOUT ME KNOWING IT until I looked further into our statement. I put a lousy $10 a week in their accounts. I was told that a direct deposit at least once a month would cover any fees and THAT WAS INCORRECT INFORMATION. It seems it is called a "transfer" into an account and it has to be done from one of your other accounts? HUH???? WALK AWAY AND DO NOT WORK WITH SOVEREIGN BANK. THEY HAVE BEEN A HEADACHE FROM THE BEGINNING.
Now I have to go and fight for my money with who I don't know. I did find there is a class action suit going with classactionattorneysblog.com.