Home Depot Complaint - HVAC installation
We purchased a system December 2007 and have deeply regretted doing so. First of all, the sales person lied to us about what the system was capable of doing, promsing that we could have a separate zone for the detached office. Secondly, that we would have savings on our electrical bill. We have since found out from the service people that the second zone is not workable and going back through our bills realized that our electricty bills INCREASED.
In addition to being lied to, the system was never properly installed and we have had problems with it ever since. Every repair person who comes out tells us how the last person screwed up.
I wish we'd kept the old (working) system. We would be SO much better off. At this point, Home Depot could rip the Trane system off the roof and I don't think it would work any worse!
Don't EVER go to Home Depot for your HVAC needs. I feel like I'm living in a Three Stooges movie and can't get out.
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