Sam's Club Auctions Complaint - Sam's Club Complaint
Resolution Update on 01/18/2011:
I was contacted by Sam's Club and problem corrected.
I was bidding on a diamond pendant and won the bid at a very good price. I later received an email telling me that the item was not available any longer. "Unfortunately, we will have to cancel the below listed items from your order due to supplier availability." I did find it still available on the regular web site and called their service support. After explaining what had happened I was told that the thing that are on the auction are items that are not available any longer in the store or regular website. I advised her that I did find the pendant and that it was sitting in my cart on the regular website. She indicated that she would send a service request over to the website and that someone would contact me the following Monday (12/20/10) I did not get a call and the pendant is no longer in my cart on the site. After reading about another person's order being cancelled for the same reason I am suspecting that Sam's Club is not being honest in their dealings with their customers. Buyer Beware!