Cavalier Telephone Complaint - Cavalier Telephone-Outrageous Charges!
I have been with Cavalier Telephone and Internet for 3 years. For the most part I have been happy with the service. I recently needed to take off 2 of my 4 phone lines for my business, one was a fax we no longer used and one for an office that was damaged by a storm that we no longer used. They told me they would have to charge me $1400 in termination fees in order to take off the two lines. I explained to them that I no longer had use for the lines and had been a loyal client for 3 years paying $400 a month and I had just renewed for another three years a month before. The representative said she could not help me, it was a contract and there was no one I could speak to that would give me any other answer. I will be looking into cancelling with them in any way I can without paying a huge termination fee. I do not want to do business with people who have no sense of customer service.