Nascar Members Club Complaint - Nascar took money from me without my permission, if you buy a t-shirt with a credit card they will charge you $84.00 for a members
GREENSBORO, NORTH CAROLINA -- To whom it may concern:
I was charged for a membership with out even knowing it. I ordered some stuff from the store online and was given a 30 day free membership, I guess? Then charged $84.00 on 1/9/2010. Never even noticed it, then on 12/16/10 was charged this amount again. My husband called to have the 12/16/10 credited back(he was told that would be done) and found out about the 1/9/10 charge, we never even knew we paid this. I never gave Nascar permission to take any money from my credit card for membership. I have never used this so called membership for anything I never even knew it existed, I don't even know what it is for. It has not benefited us in any way! I was charged $84.00 for something I have never used. I think the way you charge people is very misleading, the credit card statement had the charge and that is how we knew about this most recent charge, most of the Nascar emails go to spam. I still have all the past year emails(to include spam) and I was never told of these charges. You have my mailing address why was I not sent a bill in the mail? I would have said no. I want both membership charges credited back to my account and never charge me anything with out my approval again. I really think I should call the Better Business Bureau. Terrible way to treat fans!
My husband and I filtered and opened all our emails from Nascar and there is no mention of this charge, before or after the fact.