Sirius Satellite Radio Complaint - Billing department is TERRIBLE
I paid in advanced for 6 months then when my service was up I didn't want to keep it. SO I called to cancel and they transferred me around and around until I got this lady who said she would cut the rate to 50 for 6 months. I agreed and sent it the 50. Well they never had my bill straight from then on. After numberous calls I finally gave up and just this week the cut off my service before the 6 months was up. Funny thing is I work for Acura and they are in our cars. We have customers all the time with complaints and now I am one of them. I tell my customers never to give them your credit card. They charge people without them knowing and double dip them. I have another guy who bought a lifetime membership that only applies to the radio he has ? Crazy! TERRIBLE!