Sears Complaint - Sears Dishwasher Repair under Expended Warranty
TEXAS -- We have a Sears dishwasher that we purchased an extended warranty for. Wouldn't you know that right at the busiest time of the year, when I need it for two loads a day, the machine is not rinsing or washing dishes completely.
So, I called for Sears Service today, and the earliest they can get someone out here was January 10th!!!! That is nineteen days from now!
After speaking to no less than FIVE people at Sears Service, they insist they cannot get anyone here before January 10th (unless there is a cancellation). They admit this is not acceptable service, but "there is nothing they can do."
I suggested that they hire someone local to fix my dishwasher or that they pay their serviceman extra to come fix my dishwasher. Both options, they said they could not do.
I am sure that I will NEVER buy another product from Sears.