Panasonic Complaint - 2010 Panasonic plasma TV fails
I have a brand new Panasonic viera 58 inch 3D plasma TV. It is less than 60 days old. It stopped working and I contacted Panasonic. A repairman was sent out who took my TV as he could not fix it. I was told the part to fix the TV was back-ordered 21 days. I called and complained as it was a brand new TV. To wait another 3 weeks to get it fixed is not right. I was not satisfied with the response to I contacted the executive offices of Panasonic thinking surely someone would help me expediate the part to fix my TV. My goodness it is Christmas and my entire family is coming over and we have no TV. The person I spoke with Renard was not helpful and was short with me. He basically told me they had 30 days to repair the TV. So I spent thousands of dollars on this TV, 3D DVD and now I have nothing for the holidays. Merry Christams Panasonic. I won't ever purchase a product from your organization again. I am so so disappointed.