Southwest Airlines Complaint - Lousy service! - Lousy, absolutely lousy service!
OAKLAND, CALIFORNIA -- Let me say, that the discount fares you pay on Southwest equal discount customer service. Not being able to print boarding passes without any explanation at all, reps whom don't inform you that their kiosk machines are turned off after all reps are gone, getting the standard, "Sorry sir, they don't give us any information other than what I told you" etc.. This is the essence of Southwest. Give us your money and don't bother us for details. Now take your peanuts and shut up!