Best Buy Complaint - Incompetance of Geek Squad
EMERYVILLE, CALIFORNIA -- Beware of the Geek Squad at Best Buy in Emeryville California! I tried to set up a system of simply putting together a compatible desktop to a Sony Wega T.V. for internet access and other applications. After conferring with a Geek Sqaud member, she promptly gave me the green light to go and said everything I wanted was compatible. What a disaster! Nothing was compatible!! She couldn't get the job done and then didn't show up the next day to finish a job she knew wouldn't work. No phone call or nothing! After spending close to $1000 dollars on components she picked out, we had to return everything when her supervisor (Oh, sorry.) told us in two seconds that it was not compatible. The only good thing was that the store took back everything. Too bad I couldn't return 2 weeks of aggravation!!