Orbitz Complaint - Orbitz cannot get you seats on your flight
I booked flights for myself, my daughter and my niece to Mexico in October.
At that time, the return flight was 1/2 empty, with plenty of seats. I chose my seats.
When I logged back in to check my flight, my seats were missing, I requested them again.
This happened at least 6 times, so I contacted Orbitz.
I was told there was nothing that they could do because it was a codeshare flight.
I continued to try to get my seats, while watching the flight fill up. Others were clearly able to get confirmed seats. Why wasn't I?
Now, there are no seats open on the flight and I may be stuck in Mexico as the flight is on a holiday (January 1).
If we do not return home that night, my niece will miss her flight to return home and I will be on the hook for an additional ticket!
Not to mention, the children will now most likely be seated next to strangers if we actually get on the flight.