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Grandmasgiftware.com Complaint - Poor custmer service

Review by cltocci on 2010-12-24
NONE -- I ordered this product on 12/16 received a reponse from them on the 19th they have received my order. The shipping was for I never received shipping email I tried to contact them on 12/22,12/23,12/24 and they never responded back This was a calander for my 11 year old son for a Christmas gift and I let them know that. No address no phone number to call. This is the worst customer service I will not do buissness again with them I recommend you bypass this site
Comments:2 Replies - Latest reply on 2011-01-04
Posted by Alain on 2010-12-26:
There was a similar complaint about this Internet operation in September. You might want to go to http://www.state.ia.us/government/ag/protecting_consumers/index.html to file an official complaint about them.
Posted by cltocci on 2011-01-04:
Thank you for the advice I am going to do that I have also filed a complaint with the BBB

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