Never Ever Buy Whirlpool
Side By Side Refridgerator - Complaint
ALBERTA -- One year ago we purchased a side by side Whirlpool refrigerator. In only 3 months the shelving was cracking. No problem they replaced it. Then the interior body of the fridge started to crack severely. The first visit by the technician for the warranty approved repair company said yes the fridge should be replaced. Then we heard nothing and when contacting the warranty repair company they claimed no one ever came to our home and they would have to send someone. The second technician said they would tape the crack. We did not accept that but Whirlpool would not back down and insisted that would be the only warranty repair allowed and no replacement would ever be approved. In the meantime the shelves started cracking again. It was our good fortune we purchased extended warranty from the dealer. After one year LEONS Canada told us we could pick out a new refrigerator. If the new model was more expensive we only have to pay the difference. Free pick up of old and delivery of new. Without the extended warranty we would have been stuck with the fridge. It is my opinion Whirlpool is a crap company that makes crap products and has crap service. Never ever again will I buy their product.