Church's Chicken Complaint - Unhappy Customer Where is good customer service
INDIANAPOLIS, INDIANA -- On December 26, 2010 I went to location In Indianapolis Lafayette Rd.
I went through the Drive Thur. I placed my order a 2 PC white all breast meal with mash potatoes and gravy and cole slaw. When I got to the window something told me to check your order so I did. My cole slaw wasn't there the gentle man told me that the 2PC meal doesn't come with 2 side orders. Which I already knew it only came with 1 side order. But I stated I wanted Cole slaw as well. Instead of listening to your customer don't assume I wouldn't pay for an additional side order. I just requested my money back because I really wasn't feeling like that. Good customer service is so hard to find at this location. I would never go to this location again. The manager on duty never asked what was wrong no nothing. So now I'm gonna call this location manager to see what resolution they will give me.