Sears Complaint - Useless Warranty
NASHAU, NEW HAMPSHIRE -- In May of 2008 I bought a Kenmore Grill on sale and paid $400. The product had a 10 year warranty on the burners. My burners rusted out and now they say a service call $100 is required to verify that is actually the problem. The part lists for $9.56. So much for a free replacement. They have just lost a very loyal 30 year customer who owns 2 homes and has always trusted Sears. No more.