Finishline Complaint - Do no order online from Finishline.com
I am furious with Finishline's online order process. I have looked for a specific pair of running shoes at all the store locations within 50 miles of my house and unable to find my size. So I went online to place my order, completed the process and confirmed my order. Then got notice that they did not have my size in stock, so I figured ok I will just go back and order the next size up. When my card was declined.....they took the money from my card before checking their inventory. I called the customer service line and she told me I was going to have to wait three business days before I could get my money back. So now I was unable to even attempt to try to get the next size up. What if I had more money on my card and kept making attempts at different shoes, hard telling how much money they would have had of mine. Needless to say I WILL NEVER order from Finishline.com again. This is a awful way to do business and definitely lost a sale for them as well.