Papa John's Pizza Complaint - Why Papa Johns sucks: delivery fees
KENTUCKY -- If you see a Papa John's commercial on television, it tells you the price for a certain product. However, to have a pizza delivered, a two dollar delivery fee is added. Does the driver collect this delivery fee? After all, the driver is being payed to deliver the food, he/she should get all of the delivery fee that is charged to the customer. The truth is, the driver only receives a percentage of this fee, about two thirds based on gas prices, for gas and wear and tear on the vehicle that the driver must provide in order to work. The rest of the delivery fee goes to the company. This is a double-scam that Papa John's has pulled on their customers and their drivers. Papa John's has also recently used state minimum wage laws to justify a reduction in the hourly wage a driver makes. This might explain why drivers at Papa Johns are so easily antagonized. The answer: don't order from Papa John's. Instead, support a business that isn't constantly coming up with ways to nickel and dime their customers.