Fredericks of Hollywood Complaint - Frederick's of Hollywood
I have only shopped with Frederick's of Hollywood twice and doubt I ever would again. The first time was just a few years ago when I placed a phone order for an outfit I found in their catalog. It was for a complete outfit which consisted of a stretchy denim mini dress, denim garter belt, denim thong, 5" denim pumps and stockings. The mini dress was strapless, was much like a mini skirt and bustier in one and had a full length zipper up the back. Upon receiving this outfit I tried it on. It fit fine, mini dress being snug but not too tight. However, garter clips kept popping off stockings as clips were cracked and shoes had Staples inside, probably from manufacturing process. Received replacements weeks later. Same problem with replacement shoes. Sent them back, finally got ones with no Staples. Shortly after, my husband and I went out and I wore this outfit. What a catastrophe. Shortly after sitting down in a restaurant the rear garter belt straps popped off the stockings as the clips broke. After exiting restaurant, while walking toward car, the zipper slide on the back of the mini dress popped off, causing the mini dress to spring open and come off. I was totally humiliated. I did not bother sending it back as it was a discontinued, special purchase item. I figured, at the very least, I still had the pumps and thong. Wrong. Shortly later the pumps began to disintegrate. While wearing them out one evening of shopping with friends, we sat down and one of my friends stated that it was time for me to buy new shoes. I said they were new, then looked down only to find that the denim wrap on the heels was peeling off and the soles, starting at the toes and going back about 2", were peeling away. They were falling apart on my feet. My friends thought it funny, but I didn't and had to buy new shoes immediately or I would have been barefoot. That was an experience that happened a while ago, but just recently someone gave me 2 bras that were purchased from the same place. Brand new, and within about 2 wearings they began to fall apart! They are on the landfill somewhere now. The quality of their items is definitely lacking.