Access America Complaint - Ripoff - Travel Insurance

Travel Insurance - Complaint

Review by Reciprocity on 2010-12-28

RICHMOND, VIRGINIA -- What they're going to do is send some limited information by mail, but leave out he exclusions list, which they'll send by email... relying on SPAM FILTERING to hide their long list of exclusions from the customers. Then when you file a claim they'll state "within 7-10 business days of receipt, we will contact you if further information is needed" but they won't. They'll make you contact them and then give only part of the information you need, thereby creating more delays and frustration, and hope the frustrated customers simply give up. If you do follow through, they'll eventually send some more information by email asking for further information from you which reveals the hidden PDF file with all the exclusions. They will find a way to avoid payment, create delays, and rely on SPAM FILTERING to assist them in their unethical endeavors to rip off customers.