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Consumer Cellular Complaint - I Regret That I Tried Consumer Cellular - Consumer Cellular Phone Service

Consumer Cellular Phone Service - Complaint
Review by Double J on 2010-12-29
I can't believe that AARP is allowing it's name to be connected to Consumer Cellular phone company. I wonder if AARP did it's homework first or just accepted what Consumer Cellular was claiming at face value because of cheap monthly rates?

I tried Consumer Cellular for a short periord of time and regret that I left Verizon wireless. The Consumer Cellular connections only worked form me about 80% of the time, compared to Verizon's 98%. The cheap little cell phone Consumer Cellular gave me was bearly readable, with the keyboard difficult to navigate.

When I disconnected Consumer Cellular, they tried to collect over $100 for about only 4 or 5 days of service.... So much for "no contract" and "no surprise charges".

I only tried Consumer Cellular because I thought that I could trust anyone that AARP endorsed..... Not!!

Good luck to anyone that decides to try them.
Comments:
Posted by tnchuck100 on 2010-12-29:
1. AARP will lend their logo to anyone willing to pay them for its use.

2. Coverage is different from Verizon. Consumer Cellular uses the AT&T network.

3. They have several different phones to choose from. Sounds like you just picked the wrong one.

4. Please tell us what those charges were for. Phone charges? Activation fee? Air time? Please fill in the blanks.
Posted by jktshff1 on 2010-12-29:
AARP: American Association Ripping off People
Posted by tnchuck100 on 2010-12-29:
What do they claim disqualified you?

Our Risk Free Guarantee.

We stand behind our service. Try us. If you're not satisfied for any reason, you can cancel your service anytime within the free trial period [30 days or 30 minutes] and pay nothing. We'll even send you a postage-paid shipping label to return the phone. No harm, no foul.
Posted by Watson48 on 2011-01-30:
The many complaints I’m encountering about Consumer Cellular are stunning. I thought this is a good provider because it charges inexpensively. But I think my friend is right, I should get the Just5 phone. I haven’t encountered any negative feedback to this provider yet in my entire search. And the fact that Just5 have obtained several awards already and is now popular in Europe, I’m more convinced now that this company is really worthy of my trust. Besides, this company offers very attractive calling plans, too. Based on the words of my friend, I don’t think I will experience to be ripped off by this provider like what were experienced by some of Consumer Cellular’s consumers.
Posted by Watson48 on 2011-02-01:
I actually planned to get the service of Consumer Cellular before. But I was discouraged after I learned about the many complaints about this company for overcharging their consumers. So is Consumer Cellular really perfect cost-conscious? I’m not sure. But I’m sure that Just5 is. I resorted to Just5 after I eliminated the idea of getting the service of Consumer Cellular. I have no regrets because Just5 is more suited to cost-conscious people as this provider offers unlimited call and text plan as well as minutes that expire in 90 days.
Posted by piet10 on 2011-05-18:
I agree about AARP. They are a front for some pretty poor businesses, particularly in the health insurance field.

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