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George's Music Compliment - George's Music is a great place to shop

Review by thelmalue on 2010-12-29
There are few stores I enjoy shopping in - George's Music is one of those few.
Every time I walk into the store, I am immediately greeted by the staff. And it isn't one of those automatic greetings (like "welcome to GM") it is an actual, "Hey, haven't seen you in a while," which makes me think they actually remember me (even if they don't).

I get great customer service. The staff answers all of my questions and don't get upset if you mention Guitar Center or another music shop's pricing. They really know their music equipment, which is refreshing to find representatives who actually know what they are talking about and not just spewing scripted one-liners. I have never had a problem returning music gear, holding items, and they have layaway, which is hard to find these days.

I can't say enough good things about George's Music. It is not a large company, but with stores in a few different states, it is growing, but still feels like a locally owned and operated music store.

Fortune 500 companies have a thing or two to learn about customer service from the people at George's Music. I just want to say keep up the great work, the customer-friendly company policies, and the superb customer service.
Comments:2 Replies - Latest reply on 2011-01-05
Posted by karleebarlee on 2010-12-29:
Thanks for the good review! Is this a chain music store? Where is it located?
Posted by thelmalue on 2011-01-05:
There are 5 stores located in Florida and 5 stores located in Pennsylvania. I am originally from Florida and love that store. Everytime I visit FL (about 3 times a year)I visit my favorite store in Jacksonville Beach.

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