Carimex Auto Sales Complaint - Worst customer service ever

Review by iluvmemazda on 2010-12-29
KITCHENER, ON, CANADA -- This business has got to have the worst customer service in the world. Every time I ask for a price for something for my car that I bought there, they never got back to me, even tho they said they would. Every time I got my car serviced there, I had to call and ask if they're done it, or if it needs anything, even tho they said they would call me.
I bought my car there, and they still haven't given me the original key, its been 4 months, I only have the valet key.
it took them 2 months to get back to me about shocks and springs for my car, only because I kept bugging them to call me, and I ended up getting the cheaper somewhere else. thanks for giving me a deal. and I asked for the price for those 1 months after I bought my car there, cause the shocks were shot... nice eh?
and after treating me like that, and wanting to become "my personal mechanic" they still wanted me to pay $30 for getting a loaner car for one day, I drove a max of 100 km.
the only good thing about this place I found, was their sales people, they're alright.
and when I went to pick my car up after a service, it was at the canadiantire parking lot. do they know what customer service is???

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