The Children's Place Complaint - Poor customer service - lousy exchange policy
This company's return/exchange policy is simply ridiculous considering they are a children's store. Their return/exchange policy states items must "have tags attached". Here in lies the problem. I purchased a pair of pants for my son, as an Xmas gift. Unbeknownst to me, he went to try them on and removed the tag. Unfortunately, the pants didn't fit him. I went to my nearest CP with the pants, tags, and original purchase receipt to exchange them for a pair that did fit. They would not exchange the pants! The pants that didn't fit. So now, I'm out the money I spent to purchase the pants and my son is out an Xmas outfit. Why. And why do we support this type of business.