Austin's Used Cars Complaint - Lemon and Bad service

Review by Re on 2005-03-31
CINCINNATI, OHIO -- I purchased a van Friday and it went out Saturday. I called to speak with the owner and one of his workers took the complaint. He was very rude and he yelled at me. I wanted my money back for the lemon or not to make my last payment since the van was not working. He says no that the van was sold as is. I understand that but no where was it posted no refunds. I experienced bad customer service and I am stuck with a lemon. I advise no one to do business with them.
Comments:3 Replies - Latest reply on 2005-04-17
Posted by Anonymous on 2005-04-12:
"Most used cars come with a 500 mile return"????? Wow, 23 years in the industry and I just learned something new (although NOT true). LOL.
Posted by Anonymous on 2005-04-12:
POSTER: The key words here are AS IS, meaning all responsibilities basically fall on the purchaser, Sorry Buyer Beware.
Posted by Rattrap007 on 2005-04-17:
Reminds me of a Judge Judy case where some woman wanted her money back after her used car she was sold caught fire. Judy tried to tell her about 50 times she signed it AS IS. I laughed my butt off that day.

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