MerchantCircle Complaint - Business Reviews on MerchantCircle are Made Up by Business Owners

Review by Den on 2010-12-30
MOUNTAIN VIEW, CALIFORNIA -- Businesses at MerchantCircle can and will remove any negative comments or reviews at this website. This is very unfair to the consumer who is not able to read the negative reviews that the businesses do not what consumers to read. Try writing a negative review at their website: merchantcircle.com, it will be eliminated within days by the business it was written about. Try to call their 800 number from their website: merchantcircle.com. 800-305-9203. It always says this business is temporary closed or want to charge you $34.95 to talk to them. Consumers need to stand up to these so call consumer advocate websites otherwise we the consumer will get taken and scammed into thinking these businesses have only wonderful reviews and do business with them. Stay away from MerchantCircle.

Email I received from MerchantCircle after questioning why my review about “HEAT USA” was removed:

Subject: [#MGO-788957]: neighbor / listing-remove=Remove listing /
Date: 12/28/2010 2:46:11 P.M. Eastern Standard Time
From: support@merchantcircle.com

Merchants are allowed to manage their Reviews feature, hence, they can remove individual reviews or the entire feature if they so desire.

The MerchantCircle Team
800 W. El Camino Real, Suite 330
Mountain View, CA 94040
Follow us on Twitter: http://twitter.com/MerchantCircle

Ticket Details
Ticket ID: MGO-788957
Department: Neighbors
Priority: Neighbor
Status: Closed
Comments:1 Replies - Latest reply on 2011-01-20
Posted by Anonymous on 2011-01-20:
How is this company able to stay in business? Where are the government agencies that look after the consumer and go after these companies who scam the consumer?

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