Symantec Corporation Complaint - False Advertising - Norton Ghost
MOUNTAIN VIEW, CALIFORNIA -- My son and I each bought a Norton bundle pack: (Internet Security 2011, Utilities, Ghost.) It is marked on the side flap, "1 year protection for up to 3 PC's" then lists each of the 3 products.
I took out the discs and the Security and Utilities is marked, "for 3 PC's"
The disc for Ghost is marked "For 1 PC."
I called their tech support and got some guy out of the country who had no idea how to help me - just kept saying, "Ghost is only for 1 PC."
I called Symantec corp. in Mountain View CA and their Customer Support there gave me a case # BIG DEAL and transferred me back to India or where ever. NO HELP. I called back and the receptionist said she will email someone. Not sure I will ever get this resolved.
Doesn't a company realize things like this drive customers away?
I have used Norton 360 for years but this will make me consider Kaspersky next time.