Nardy Honda of Smithtown Complaint - Crooked Extended Warranty!
SMITHTOWN, NEW YORK -- My complaint is about nardy Hondas finance & insurance manager (i will not say the name out of respect to this web site!) Anyways my problem was I was asked when I bought my Honda accord from them, if I wanted an extended warranty..I was always ify about extended warrantys because they usually screw you in the end. But this person swore to me this was the actual Honda care extended warranty for my car. 7 Years 100000 miles from the day I bought the car.. I didn't believe it. I went over and over it with the guy and he said its true! (The sticker on the car window said it too!) I had my brother there with me and he swore up and down to him to that it was true. Guy cracking jokes laughing up a storm, making you fall into his lies! So what did I do? Like an idiot I said ok how can I go wrong?!? Well guess what I did! I got my insurance cards in the mail and they were to expire in 2014 3 1/2 years from when I bought my car. I called the guy as soon as I got the cards (after 5 emails and contacting the owner running nardy. I got a hold of him. He told me they messed up at Honda care and I had to bring my cards down and he would get me new ones corrected after turning these in. Well then I bring the cards in this guy takes them. Apologizes to me saying they messed up at Honda care (not him)..Takes my cards for the warranty and sends me on my way saying the new cards are on there way.
Couple weeks go by and still nothing. Try emailing the financial guy and no response. I then call Honda care (because I made a copy of the warranty stuff) and tell them my situation of whats going on and they tell me they never spoke to the nardy Honda finance guy. They have no record of this! I freaked! They told me they knew nothing about this (after months of me waiting!) Well I told them I want my full refund for the extend warranty because this guy was trying to hose me and push me out of the refund time frame to get my money back. Honda care was willing to give me a certain percent. But needless to say I sent them the emails from this crook, wrote and complained to just about everyone who has something to do with Honda. No one really gave a crap!I never got an explanation of what happened which is what I wanted but after a couple of months I received my money back in full. (Guess everyone got sick of hearing from me. Lol!)
The moral of the story was the financial manager at nardy sold me a warranty that did not exist for my car but tried to screw me anyways. All the guy had to do was tell me he screwed up and say sorry. No he tried to screw me and take my money instead of taking the blame!
Iam wondering is there any honest dealerships left in this world?
Just be careful with the extended warrantys!!!!Read everything closely! They will screw you if they can! Thanks for the memorable expErience financial manager at nardy of smithtown! All you had to do was tell the truth!