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Any_Book Complaint - Unethical Conduct - Book Purchase through Amazon to Third Party Any_Book
Book Purchase through Amazon to Third Party Any_Book - Complaint
Made a purchase 19 Dec 10 of 4 different text books for college. Three came directly through Amazon Books and arrive in 4 days Great Service.
The fourth book which was purchased through a Company called Any_Book, posted that the book was shipped on 20 Dec 10 with an estimated arrival Date of 22-30 Dec 10.(so much for the expedited shipping)The company never posted any tracking information which worried me.
The first week I requested tracking information which they did not provide.
The second week I requested tracking information and delivery date which they did not provide. What they did provide was a standard response which stated how they understood how fustrating it is to wait for a package and that it would be at least one more week. This is where I lost my cool and explained in some detail how they would never receive one cent of my money. The text book was for Math Class that starts on 3 Jan 11, and if they would have delivered on time and given some type of tracking information I would have believed they were going to deliver on time.
Bottom line, they didn't deliver on time, they didn't give any indication that they were serious about taking of the customer. Poor Service, Poor additute, Poor performance, I would not recommend them to anyone who wants to purchase a book.
The fourth book which was purchased through a Company called Any_Book, posted that the book was shipped on 20 Dec 10 with an estimated arrival Date of 22-30 Dec 10.(so much for the expedited shipping)The company never posted any tracking information which worried me.
The first week I requested tracking information which they did not provide.
The second week I requested tracking information and delivery date which they did not provide. What they did provide was a standard response which stated how they understood how fustrating it is to wait for a package and that it would be at least one more week. This is where I lost my cool and explained in some detail how they would never receive one cent of my money. The text book was for Math Class that starts on 3 Jan 11, and if they would have delivered on time and given some type of tracking information I would have believed they were going to deliver on time.
Bottom line, they didn't deliver on time, they didn't give any indication that they were serious about taking of the customer. Poor Service, Poor additute, Poor performance, I would not recommend them to anyone who wants to purchase a book.
Comments:
Posted by karleebarlee on 2010-12-31:
Did you complain to Amazon.com and let them know?
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