Red Lobster Complaint - They Still Can't Get It Right
LANSDALE, PENNSYLVANIA -- It's been awhile since we visited this Darden chain restaurant. The last dining experience was regretful but we decided to give them another chance. Started out real good. We were seated in a booth in under 10 minutes. Promptly ordered the stuffed mushroom appetizer with crab & lobster for $8.95. Excellent. Had a tough time with their dated dinner menu. Limited variety and nothing really of interest. Lobster Fest offers a much better variety. I played it safe with a skewer of shrimp, 4 scallops & chicken for $16.95. Decent but not great. My wife ordered the peppercorn sirloin & lobster tail with a side of pasta for $19.95. The steak (ordered medium rare) was like shoe leather, the lobster was under cooked & the pasta was dry with no sauce, butter or flavoring. Sent it back. The manager came to our table and apologized. The kitchen then recooked the order & it was as bad as the first time. The dinner was removed from the check. That's not the point. Went out for a nice meal and they failed miserably. My wife's dinner was horrible. They had 2 chances to get it right & couldn't. We're done with Red Lobster.