Delta Airlines Informative - Ode to Delta - Lost baggage issue
ATLANTA, GEORGIA -- T’was the week before Christmas, December 2010
“An Ode to Delta” in Praise of:
Thank you Delta Airlines.
Thank You Delta for losing our luggage. It was annoying to be pulling the bags around.
Thank you Delta for giving us the privilege of listening to telephone music for an hour while waiting to speak to your lost baggage agents. The Music was great
Thank you Delta for losing my prosthetic knee brace. It was annoying to wear.
Thank you Delta for not caring if our luggage is ever recovered. I may have had the chance to use a wheelchair.
Thank you Delta for advising our Luggage was being sent to our hotel in Ft. Lauderdale. It gave us a short period of hope& confidence.
Thank you Delta for advising our luggage was being sent to our next port of call in Aruba. It allowed me to visit the local pharmacy to purchase painkillers.
Thank you Delta for advising no more time would be spent on attempting to locate our luggage. It gave us the opportunity to spend over $1000 on a limited amount of replacement clothing and accessories.
Thank you Delta for the changing stories. We have developed a new appreciation for fairytales.
Thank you Delta for charging us $23.00 for each checked bag. This is an inexpensive way to store luggage.
Thank you Delta for limiting the amount of investigative time spent on finding our lost luggage. This reduces costs at Delta which must increase investor value.
Thank you Delta for destroying our Christmas vacation. It gave us the opportunity to consider and REJECT the moral, responsible, caring, generous and compassionate belief values exemplified by Delta.
Thank you Delta for returning our bags 9 days late. It has cut down the amount of laundry we will have, since our vacation time is now ending.
Thank you Delta for placing notes on our returned luggage reading “Sorry for the delay”. It gave us the best belly laugh of the day.
Thank you Delta for providing us with the opportunity to document the incompetence exemplified by Delta. It makes great broadcast reading material for others on the internet and press.