Sears Complaint - Never Order from Sears Online
I warn you, DO NOT ORDER FROM SEARS ONLINE.
They charged my credit card for an item I never received. The item actually never shipped. The customer service response was to throw up their hands and say sorry we can't help you. Sometimes we use contractors. Or the best response from customer service was to return the item that I never received.
I have never had an online retailer charge my card before shipping the item. I did what I could to contact the parties involved but never received any resolution.
BEWARE, you don't want to lose your money. Don't buy from them.